First Vent

I absolutely love what I do for work most days, today is just a rough start to the day. I work in a Community College campus library and we recently got in a new to us printer. The printer was constantly jamming up yesterday that we had to put out of order signs on it. This morning I come in and the printer company has apparently fixed it, but it's jamming again today.
I have a patron/student that keeps asking: "How's it going? Are the printers good and running?"
Me: "So far only one jam with the black and white."
Patron/Student: "That's reassuring." Then goes on to ask something about how promising the printers working will be.
Me: "We can't guarantee anything in here. Things happen all the time. Printers jam, whatever it may be."
Patron/Student: "So, if the printer is down, should I just go upstairs?"
Me: "You can send your documents to the color printer. But if that one is down too, I'd send it to the one upstairs. Yes."
Patron/Student: "I hope it doesn't get shut down."
Me: "Here's a little advice I wanna share. Don't wait until the last possible minute to complete a paper or an assignment and come in here in a panic needing to print because you procrastinated. We have zero control over what happens with the computers and printers, and we get yelled at for it because you waited until the last minute. My advice is to get ahead on it so when it does happen, you're prepared and not in a time crunch and freaking out."
Patron/Student: "Yeah. I'm one of those people today. I procrastinated. I REALLY need these printers to work because mine crapped out at home. When that happens, I can't go to someone about it."
Me: (Internally face palming myself and rolling my eyes)

Every time the damn thing jams, Patron/Student keeps asking me how it's going. ASKING ME HOW IT'S GOING, ISN'T GOING TO HELP RESOLVE THIS SHIT! IF ANYTHING, IT MAKES ME WANT TO RIP YOUR TRACHEA OUT NINJA STYLE! FOR FUCK SAKES!
So, he keeps asking me in different way. I'm in the middle of clearing a jam and he's asking me AGAIN, and says "That's reassuring." To which I respond with: "Well, dude. What do you want me to do or say here?" Basically shuts him up, but not really.

People, just PLEASE DO NOT do what this dude did. For the love of all things holy.

Anyway, there was my rant. You got a little taste of what goes on. I'll have write in this regularly. I'm mainly causing havoc on my Facebook account. I'm lost many Facebook friends and family because of my personality. Oh, well. Love me or hate me. But I won't pretend to be someone who I'm not. Many people walk around being fake and inauthentic. Not me. I'm raw to the core. What you see is what you get.

Thanks for reading and Welcome!